Do you have capacity to take on new business?

Yes, we have room to grow with you! Currently, we’re able to double our current production capacity without adding any new labor staff. Whether you’re a large commercial bakery or a startup food manufacturer, we’ve designed our entire team and approach around making it easy, efficient, and exciting to work with us. If you want to create great together, please get in touch. 

What markets do you serve?

We primarily service commercial bakeries with our custom mixes – but also serve companies in other industries, such as meat manufacturing, confectionary, food service, restaurants, salad dressings/condiments, and health and wellness. Feel free to explore our products and capabilities.

What can I expect from a call with a Customer Solutions Specialist?

You’re about to chat with a kind, knowledgeable, and curious person! We’ll want to learn more about your business, current challenges, and goals for growth. Because of our background in R&D and Food Science, we can help you create value and new solutions from our first conversation. (But there’s no hard sell. We promise.) Throughout our partnership, your dedicated Customer Solutions Specialist will also work with you anticipate market trends and disruptions, avoid delays with just in time inventory, provide updates on product development and production – and keep an open line of communication to address what’s most important to you.

Do you import raw materials from outside the United States?

No, currently all our raw materials are domestically sourced. 

I need a quick load of _. Can you provide a price?

Our inventory is reserved for our existing clients, but we’d be happy to explore how we can partner with you to grow your business! We build lasting relationships with our customers through exceptional service and solutions that support your long-term success. Please contact us if you’d like to chat.

Do you have the ability to add oils to your mixes?

Our facility is setup to manufacture dry blends only. We do not have the ability to add any wet ingredients (flavors, oils, etc.) to our mixes. 

Why does it benefit me that you own your manufacturing facility?

Owning our plant provides immense added value for our customers. It enables our service to shine in quality, consistency, reliability, and agility – just to name a few. For example:

Through our SQF-Certified team and facility, we can stand behind our commitment to meeting the industry’s highest standards in quality and safety (more on SQF in the question below).

Production runs like a well-oiled machine thanks to our long-standing manufacturing team and their deep institutional knowledge. Through their dedicated expertise – and equipment we manage and maintain ourselves – we’re primed to solve for disruption or catch inconsistency on site. This reduces issues with functionality and provides great QA and peace of mind for clients. 

By employing our own work force, we’re also not impacted by labor shortages (see the question above), so we can stay ahead in production to offer great service with on-time shipping of exceptional product – even when the rest of the industry is struggling to meet demand.  

We’ve also worked with our suppliers for a very long time, establishing relationships that value loyalty, integrity, and mutual success – just like our relationships with our clients. This enhances our ability to procure materials quickly and cost-effectively for our customers.

Finally, because we own our own plant, we also own our own formulas. This makes us more agile than competitors. When price or supply chain issues arise, we can solve problems faster because we’re not reliant on other manufacturers, their stock, or lead times. We can act immediately to create the most effective solutions for customers.

Can you create clean label products?

Yes! While everyone’s definition of "clean label" can be somewhat different, we have helped our clients create a new version of their existing product with ingredients that are healthier and more sustainable.

I need to approve a backup for my primary source for custom blends. Do you do this?

Yes, we have several clients that have approved our facility as their secondary backup should they ever need to utilize us in an emergency. We can match any dry blend as long as we're provided with enough information to recreate your current supplier's formulation.

Can you put my product into retail packaging?

While we are focused on bulk packaging – typically 50 lb. bags – we do have several co-packers that we trust to help our clients with their packaging needs.

Do you supply any disaster relief supplies?

We have developed several products as a means for replacing fluid milk in an emergency. Typically, these items are sold in bulk (pallet quantities).

Are you hiring? I want to join the Franklin Farms East family!

Our LinkedIn page is the best place to check for current openings – but we’re always open to hearing from motivated team players who share our passion for quality, innovation, and integrity. If you have a background in Food Science, product development, sales/customer solutions, QC, manufacturing, and/or food safety, send us your resume and cover letter.

Let us know why you’d like to contribute to our team’s and our clients’ success – and we’ll reach out if you’re a fit for a future position. Thank you for your interest in joining our high performing team!